Master Services Agreement

Your agreement with ERC Advocate for professional ERC consulting services

By signing your Consulting Fee Agreement (the "CFA"), you agree that this Master Services Agreement (this "MSA") is agreed to, as by and between your company ("Client") and Pinnacle Minds, Inc. dba ERC Advocate, whose address is 350 N. Lantana Street, Suite 229, Camarillo, CA 93010 ("Consultant"), and that by said agreement, this MSA is further incorporated by reference into your CFA. Client and Consultant are also at times referred to herein individually as a "Party" and/or collectively as the "Parties."

1. GENERAL PROVISIONS

(a) Dispute Resolution. This MSA and the CFA are governed by, and will be construed and enforced by, the substantive and procedural laws of the State of California, without regard to conflict-of-law principles. The Parties agree that any controversy, dispute, and/or claim arising out of or relating to this MSA and/or the CFA, or the breach or threatened breach thereof, shall be resolved through the use of binding arbitration with the American Arbitration Association ("AAA") before one neutral arbitrator in Los Angeles, California, which neutral arbitrator shall be agreed upon by the Parties within twenty (20) days of receipt of request for arbitration or default thereof to be appointed by the AAA in accordance with its Commercial Rules. Such arbitration shall be conducted under the AAA's Commercial Arbitration Rules; provided, however, that to the extent any injunctive relief, provisional remedy, or petition to compel arbitration is sought, the Parties agree and acknowledge that this MSA and the CFA are made, and shall be deemed to have been performed, only in Los Angeles County, California, and that jurisdiction and venue for such purposes shall be solely and exclusively in the Superior Court of the State of California for Los Angeles County (and not in any other court). The award rendered by the arbitrator or arbitrators shall be final, and judgment may be entered upon either Party in accordance with applicable law in any court having jurisdiction thereof. The provisions of California Code of Civil Procedure sections 1283.05, et seq. are incorporated into this MSA and the CFA and made a part thereof.

(b) Limitation of Damages in Disputes. Client acknowledges and consents that Consultant, its personnel, its agents, and its assigns will not be held liable to Client or any other stakeholders for any costs, claims, or liabilities arising from and/or related to this MSA and/or the CFA for any individual nor combined amount exceeding the amount paid to Consultant by the Client under the CFA under any circumstances. Under no circumstances will Consultant, its personnel, its agents, and/or its assigns be liable for indirect, nominal, or punitive damages arising from or relating to this MSA or the CFA. This Limitation of Damages in Disputes will always apply to the greatest extent of any applicable laws.

(c) Advice of Counsel. In entering into the CFA, each Party has relied upon the advice of counsel or has been advised, and has had reasonable time and opportunity, to consult with counsel of its choosing regarding the content of this MSA and the CFA. Each Party represents and warrants that it has completely read, fully understands, and voluntarily accepts the terms of this MSA and the CFA.

(d) Successors and Assigns. Client shall not assign or transfer any rights, or delegate any duties, under this MSA nor under the CFA without Consultant's prior written consent, and any attempted assignment, transfer, or delegation without such consent shall be voidable by Consultant. Notwithstanding the foregoing, in the event of any assignment, transfer, or delegation that is not voided by Consultant, this MSA and the CFA shall be fully binding upon Client's transferees, assignees, and delegees. Consultant may assign this MSA and/or the CFA at any time.

(e) Severability. Whenever possible, each provision of this MSA and the CFA will be interpreted in such a manner as to be effective and valid under applicable law. If, however, any of the provisions contained in this MSA or the CFA are declared in a legal forum of competent jurisdiction to be fully or partially illegal, invalid, unlawful, unenforceable, or ineffective, the Parties agree that such part(s) or provision(s) shall be modified and reformed to achieve, to the maximum extent possible, the written intentions of the Parties herein. If modification of the fully or partially illegal, invalid, unlawful, unenforceable, or ineffective provision is not possible, such part(s) or provision(s) shall be deemed severable, such that the remainder of such provision(s), and all other provisions contained in this MSA and the CFA, shall remain valid and binding if the essential terms and conditions of this MSA and the CFA for each Party remain valid, binding, and enforceable.

(f) Waiver. No waiver of any breach of this MSA, nor the CFA, shall be construed to be, or shall be, a waiver of any other breach of this MSA or the CFA. No waiver shall be binding unless in writing and signed by the Party waiving the breach.

(g) Headings. Titles and paragraph headings used in this MSA and the CFA are for convenience of reference only, are not part of this MSA nor the CFA, and shall not affect the construction of or be taken into consideration in interpreting this MSA nor the CFA.

(h) Notices. For purposes of this MSA and the CFA, notices and all other communications required under this MSA and the CFA shall be in writing and shall be deemed to have been duly given when hand-delivered; sent by overnight courier; mailed by first-class, registered, or certified mail, return receipt requested, postage prepaid; or transmitted by email, in each case addressed as outlined in the signature page of the CFA.

(i) Attorneys' Fees. In the event of any arbitration, action, or other legal proceeding (collectively, "Action") commenced by any Party arising under or out of, in connection with, in respect of, or relating to this MSA and/or the CFA, the Prevailing Party in such Action shall be entitled to recover its reasonable costs, expenses, and attorneys' fees, expert fees, and court and/or arbitration costs/fees, incurred in the Action from the non-prevailing Party. Attorneys' fees and other costs and fees incurred in connection with the enforcement of any judgment in respect of this MSA and/or the CFA are recoverable by the judgment creditor from the judgment debtor separately.

Without limiting Paragraph 1(i) hereof, if Consultant is required to hire an attorney for collection of any amount Client owes to Consultant, Client agrees to pay to Consultant upon demand in writing, in addition to the amount owed, all reasonable costs and expenses incurred by Consultant in connection with: the enforcement of this MSA and/or the CFA, collection of any amount due under the MSA and/or the CFA (whether or not any arbitration, lawsuit, or other legal proceeding has been commenced by the Consultant to enforce or collect such amount), or in successfully defending any counterclaim or other legal proceeding brought by Client contesting Consultant's right to collect any outstanding amount due under the MSA and/or the CFA. Such reasonable costs and expenses include, without limitation: attorneys' fees, expert fees and costs, travel costs, administrative fees and costs, arbitrator fees and costs, and court fees and costs.

(j) Joint and Several Liability. If Client's payment obligations under this MSA and the CFA are guaranteed by a Guarantor, then Consultant shall have the right, but not the obligation, to enforce Consultant's rights under this MSA and the CFA against either the Client, the Guarantor, or both, in which case Client and Guarantor's liability shall be joint and several.

(k) Cumulative Rights and Remedies. The rights and remedies provided for in this MSA and the CFA shall be cumulative; resorting to one right or remedy shall not preclude resorting to another or any other right or remedy provided for by law or in equity.

(l) Construction. Each Party has cooperated in the negotiation and preparation of this MSA and the CFA. Accordingly, this MSA and the CFA shall not be construed against any Client or Consultant on the basis that either Party was the drafter.

(m) Entire Agreement. This MSA and the CFA constitute the entire agreement and final understanding between the Parties concerning the subject of the CFA and supersede all negotiations, representations, statements, promises, and agreements, whether existing, proposed, or otherwise, whether written or oral, concerning that subject, made on or before the Effective Date.

(n) Modification by Subsequent Agreement. This MSA and/or the CFA may be modified by subsequent agreement of the Parties only by an instrument in writing signed by the Parties that executed the CFA.

(o) Disclaimer of Warranties. Consultant makes no warranties of any kind, whether express, implied, oral or written, regarding the Services. Nothing in this MSA, the CFA, nor any statements made by Consultant shall be interpreted or construed as a promise or guarantee of any specific outcome resulting from the Services. There can be no assurance that Client will obtain any benefit in connection with the Services. Client acknowledges that Consultant has made no guarantees whatsoever regarding the successful completion of the Services or the outcome of this matter. Any statements or expressions made by Consultant concerning, regarding, or relating to, the likelihood of success or potential outcomes are solely expressions of opinion, and Client acknowledges that it has not relied on such statements or expressions in any manner or to any extent. If the Client obtains any Tax Credit Benefit but the IRS later determines, after an audit or otherwise, that Client is not entitled to receive the Tax Credit Benefit, in whole or in part, then, except as may be required in this MSA and/or the CFA, Consultant shall have no obligation to refund any part of Consultant's Fee (as defined in the CFA) to Client.

(p) Indemnification. Client agrees to indemnify and hold harmless Consultant and Consultant's shareholders, directors, officers, employees, affiliates, agents, representatives, and subcontractors, from and against any and all claims, suits, actions, causes of actions, losses, damages, liabilities, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to (i) the breach of any agreement, promise, representation, warranty, or covenant Client made in this MSA or the CFA; (ii) the negligent or willful acts or omissions of Client or any of Client's shareholders, directors, officers, members, managers, employees, affiliates, agents, representatives, accountants, or subcontractors; (iii) the performance or non‐performance in supplying the Data to Consultant in connection with the performance of the Services; (iv) the failure of Client to follow all IRS guidelines in regards to the CARES Act; (v) the failure of Client to take into consideration any Tax Credit when preparing its federal income tax returns; or (vi) the failure of Client to file any required original or amended tax returns.

(q) Publicity. Unless Client has advised Consultant otherwise in writing in the CFA, Client agrees that Consultant may use Client's name and logo on Consultant's website (including a link to the home page of Client's website) and in Consultant's marketing materials for the limited purpose of referring to Client as a client of Consultant.

(r) Authority. Each individual signing the CFA, whether signed individually or on behalf of any person or entity, warrants and represents that he or she has full authority to so execute the CFA on behalf of the parties on whose behalf he or she so signs. Each separately acknowledges and represents that this representation and warranty is an essential and material provision of the CFA and shall survive execution and/or termination of the CFA.

(s) Electronic Signatures; Counterparts. Signatures transmitted by facsimile, email, "JPG," "PDF," or other electronic transmission shall be effective as original signatures. The CFA may be executed in multiple counterparts, including this MSA, which, when taken together, shall be considered a single completely signed instrument.

2. CONSULTING SERVICES

Consultant will, subject to Client's timely cooperation, provide one (1) of the following service tiers, as elected in the CFA:

Tier Consultant's Fee New Tier Name Scope of Services
A 7.5% of the Tax Benefit + all IRS-paid interest Priority Refund Advocacy • Continuous IRS transcript monitoring and proactive status calls.
• Submission of Form 3911 or address corrections when needed.
• Escalation through the Taxpayer Advocate Service and/or the appropriate congressional office, in Consultant's professional judgment when applicable.
B 15% of the Tax Benefit + all IRS-paid interest Priority Advocacy with Disallowance Assurance • Everything in Tier A, plus complete representation for any ERC notice of proposed disallowance—drafting the protest, compiling substantiation, and handling the first level of IRS Appeals. Client locks in this bundled rate; no extra charges if a disallowance arises.
C 20% of the amount ultimately retained + all IRS-paid interest Stand-Alone Disallowance Appeal Representation for an ERC notice of proposed disallowance or appeal only (for claims prepared by Consultant, Client, or another provider).

Consultant charges only on the portion of the refund (or offset) actually realized by Client; no fee is owed on amounts the IRS finally disallows. No refunds of fees already paid will be made under any circumstance.

Use of Service Providers. Consultant may, in its sole discretion, delegate, or subcontract performance of any portion of the Services to its officers, employees, affiliates, agents, or unaffiliated third party service providers (collectively, "Service Providers"). Consultant may share Client Data with such Service Providers as necessary for them to carry out their assigned tasks. Consultant remains responsible to Client for the Services and for the acts and omissions of its Service Providers.

3. CLIENT OBLIGATIONS

Client shall fully and timely perform each of the following obligations. Any failure, refusal, or delay constitutes a material breach and triggers Consultant's remedies under the MSA and CFA.

  1. Provide Complete & Accurate Data. Client shall furnish, within the time stated by Consultant, all payroll records, financial statements, IRS correspondence, and other documentation that Consultant deems necessary to perform the Services (collectively, the "Data"). Consultant is entitled to rely exclusively on the Data provided by Client without independent verification.
  2. Prompt Execution of IRS Forms. Within five (5) business days of request, Client shall sign and return all IRS forms, privacy releases, congressional‐constituent forms, powers of attorney (Forms 8821/2848), and any other instruments Consultant deems necessary.
  3. Submission Direction. At Consultant's sole option, Client shall either (i) promptly mail or e file all claim documents that comprise the Tax Credit Package, or (ii) authorize Consultant to make such submission in Client's name.
  4. Notice of Assignment or Advance. If Client pledges, assigns, or otherwise transfers any interest in the Tax Credit to a lender or other transferee, Client shall email written notice and a copy of the agreement to Consultant within five (5) business days. Failure to provide such notice and documentation shall increase Consultant's Fee by fifteen percent (15%) of the Tax Benefit.
  5. Notice of Receipt or Denial. Within five (5) business days of (a) receiving any Tax Credit Benefit, or (b) receiving any IRS notice of disallowance or offset, Client shall provide Consultant a true and complete copy of the relevant document. Failure to provide such documentation shall increase Consultant's Fee as stated in Section 4 above.
  6. Payment of Fee. Client shall pay Consultant's invoice in cleared funds within five (5) business days of any Tax Credit Benefit, regardless of whether received in cash, by refund check, interest, offset, or any other form or method of payment.
  7. Tax Return Amendments. Client shall file all required amended income‐tax returns to reflect reduced wage deductions attributable to any Tax Credit Benefit.
  8. Congressional / TAS Cooperation. Client added (§ 3(k)). Client shall return any paperwork required for congressional or TAS escalation within five (5) business days.
  9. Disallowance Defense Support. Client added (§ 3(l)). In the event of an IRS disallowance or audit, Client shall supply all supplemental evidence requested by Consultant within five (5) business days, failing which Consultant may increase its Fee by fifteen percent (15%).

4. EXCLUSIVE RIGHTS & LIEN

(a) Exclusivity Period. Commencing on the Effective Date and ending at 11:59 p.m. Pacific Time on the date thirty (30) months after the Submission Date (the "Exclusivity Period"), Consultant shall have the sole and exclusive right to determine Client's eligibility for Tax Credits, compute the amount thereof, prepare and submit claim documents, and provide audit or collection defense relating to any Tax Credit.

(b) Consultant's Fee during Exclusivity. If at any time during the Exclusivity Period, or within 180 calendar days thereafter, Client receives any Tax Credit Benefit—whether or not Consultant's efforts were the direct or proximate cause—Client shall pay Consultant the applicable Fee.

(c) No Termination by Client. Client has no right to terminate the CFA during the Exclusivity Period. Any attempted termination is void, and all Consultant remedies remain available.

(d) Security Interest. Client hereby grants to Consultant a continuing, perfected, first priority security interest under the UCC in (i) the Tax Credit Benefit, (ii) all proceeds thereof, and (iii) any rights to payment on account of the Tax Credit Benefit, to secure payment of Consultant's Fee and all other obligations. Client authorizes Consultant to file UCC 1 financing statements and any amendments, continuations, or releases deemed necessary by Consultant.

(e) Further Assurances. Client shall execute and deliver such additional documents as Consultant may reasonably request to perfect, protect, or enforce the foregoing security interest.

5. TERMINATION BY CONSULTANT

In the event of a breach of this MSA and/or the CFA by Client, Consultant shall be entitled to immediately terminate the CFA, without any obligation to perform further Services. In the event of such termination, any compensation owed to Consultant shall be paid immediately, regardless of when Consultant terminates the CFA. Consultant may also terminate if Client refuses to sign congressional/TAS authorizations or misrepresents existing tax liens.

6. INDEPENDENT CONTRACTOR RELATIONSHIP

Consultant shall at all times act strictly as an independent contractor. Nothing in this MSA nor the CFA shall render Consultant an employee, partner, agent of, or joint venturer with Client for any purpose.

7. OWNERSHIP OF METHOD

Consultant will not transfer to Client the legal title or physical possession of the method employed by Consultant in the provision of the Service (the "Method"). Consultant owns all rights, title, and interest, including but not limited to copyright, patent, trade secret, and all other intellectual property rights in the Method, and any changes, modifications, or corrections to the Method. If Client is ever held or deemed to be the owner of any copyrights in the Method or any changes, modifications, or corrections to the Method, Client hereby irrevocably assigns to Consultant, exclusively, all such rights, title, and interest. Client agrees to execute all documents necessary to implement and confirm the intent and letter of this Paragraph 7. Client agrees that the Method contains valuable trade secrets and confidential information owned by Consultant and/or or third parties. Client represents and warrants that neither Client nor any of Client's shareholders, directors, officers, members, managers, employees, affiliates, agents, representatives, and/or subcontractors will, directly or indirectly, without the express written permission of Consultant's CEO: (i) sell, lease, license, sublicense, or otherwise transfer the Method; (ii) duplicate, reproduce, or copy the Method; (iii) disclose, divulge, or otherwise make available to any third party the Method; (iv) decompile, disassemble, or otherwise analyze for reverse engineering purposes the Method; or (v) use the Method for any purpose other than as necessary for the completion of Services by Consultant.

8. DATA VERIFICATION

Client shall provide Consultant with complete and correct Data as required for the Services. Client shall be fully and solely responsible for the accuracy of all Data provided or not provided, including without limitation, for any IRS or other penalties and/or interest arising therefrom. By submitting the Data, Client represents, warrants, and agrees that Client: (i) has reviewed and approved the Data, and (ii) waives and releases any claim against Consultant arising out of any errors or omission in the Data that Client has not itself corrected or has not requested Consultant to correct. Client acknowledges that Consultant will rely upon the Data provided and agrees that Consultant will not be responsible for errors that result from its reliance on the Data. Client acknowledges that any request for corrections of Data after it is provided to Consultant will be considered special handling and that an additional fee may be charged, in which case Client agrees to pay such additional fee to Consultant promptly.

9. Glossary

Term Definition
AAA American Arbitration Association.
Action Any arbitration or other legal proceeding arising under or relating to the MSA or CFA.
CARES Act The Coronavirus Aid, Relief, and Economic Security Act.
CFA Consulting Fee Agreement executed by Client.
Client The company (or individual) entitled to claim the Tax Credit and that signs the CFA.
Consultant Pinnacle Minds, Inc. dba ERC Advocate, and its successors or assigns.
Consultant's Fee The percentage of the Tax Credit Benefit payable to Consultant under the CFA.
Data All information, records, and documents Client must provide to Consultant to perform the Services.
Effective Date The date on which the last Party signs the CFA.
ERTC / Tax Credit The Employee Retention Tax Credit, and any similar COVID 19 related credit or incentive.
Exclusivity Period The 30 month period described in § 4(a).
Guarantor The individual who executes the Personal Guaranty and is jointly and severally liable with Client.
IRS Internal Revenue Service.
MSA This Master Services Agreement.
Services The activities listed in § 2 corresponding to the Tier selected in the CFA.
Submission Date The date Client or Consultant first files the claim documents for the Tax Credit.
Tax Benefit / Tax Credit Benefit Any refund, interest, offset, or reduction in liability arising from the Tax Credit.
Transferee Any third party (including a lender) to whom Client assigns or pledges any portion of the Tax Credit.